Privacy Policy
Edison Electric (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of all visitors to our website, wiredbyedison.com, and any associated online services (collectively, the “Site”). This Privacy Policy explains how we collect, use, disclose, store, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By accessing or using this Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information when you:
- Submit a contact form
- Request a quote or service
- Subscribe to newsletters or updates
- Communicate with us by email or phone
- Apply for employment
- Engage with us through social media
This information may include:
- Name
- Email address
- Phone number
- Company name
- Service address
- Project details
- Application or résumé details (employment enquiries)
1.2 Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the Site
- Referring website
- Cookies and similar tracking technology
This information helps us improve website performance and user experience.
1.3 Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences
- Improve site functionality
- Analyze traffic and user behaviour
- Support marketing and advertising
You can disable cookies through your browser settings, though this may impact website performance.
2. How We Use Your Information
We may use your personal information to:
- Provide electrical services, quotes, or consultations
- Respond to inquiries
- Schedule service calls or site visits
- Send updates or marketing communications (with consent)
- Improve our services and website functionality
- Process employment applications
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
We will never sell your personal information.
3. Sharing and Disclosure of Information
We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party providers who assist with:
- Website hosting
- Analytics
- Marketing platforms (email services, CRM tools)
- Payment processing (if applicable)
These providers are required to maintain confidentiality and use the information only for authorized purposes.
3.2 Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our rights, property, and safety
- Prevent fraud or misuse
3.3 Business Transfers
If Edison Electric merges, restructures, or undergoes an acquisition, personal information may be transferred under confidentiality requirements.
4. How We Protect Your Information
We take reasonable administrative, technical, and physical measures to protect your information against:
- Loss or theft
- Unauthorized access
- Disclosure
- Alteration
- Misuse
However, no online system is completely secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal requirements
- Support business operations
After this period, information is securely deleted or anonymized.
6. Your Rights and Choices
6.1 Access and Correction
You may request:
- Access to personal information we hold
- Corrections to inaccurate information
We will respond within a reasonable timeframe.
6.2 Withdraw Consent
You may withdraw consent for marketing communications at any time by:
- Using the “unsubscribe” link in emails
- Contacting us directly
6.3 Cookies
You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before submitting personal information.
8. Children’s Privacy
Our Site is not intended for children under 16, and we do not knowingly collect personal information from minors.
9. International Data Transfers
If your information is processed or stored outside Canada, it may be subject to foreign laws and access by foreign governments. We ensure appropriate safeguards are in place when required.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:
Edison Electric
Winnipeg, Manitoba
Email: info@wiredbyedison.com
Phone:204-953-5702
Website: wiredbyedison.com